Kitty's Loo® respects your privacy:
Kitty's Loo® is committed to protect the privacy of individuals who visit this website. Any and all personal data, voluntarily given by the individual; email address, first and last name, billing and shipping address is used only to process your order. We will not sell or rent this information to anyone. We will only use your information to contact you to respond to you regarding your purchase and or reason you contacted us. We will not share your personal information to any third party, other than as necessary to fulfill your request, e.g. to ship an order.
Return policy In The United States:
We offer a 30 day money back guarantee from the date of purchase for sales Only in The United States. To be eligible for a refund or replacement, ALL items must be returned to us and in the same condition you received them and in the original packaging. You will be responsible for the shipping cost to return the product and or for a replacement. Once we receive your item we will first inspect the items and then notify you that we have received your return and we will refund you the amount of the sale of the product price ONLY and or minus use of any part of the product and a $3.00 restocking fee, immediately through your payment account.
Policy for International Sales:
**NO refunds on International Sales.** Since we ship First Class International, if your product is lost or damaged during shipping it is up to you, the customer, to file a claim with your delivery service. If the product never arrives, Kitty's Loo is NOT responsible and will NOT ISSUE A REFUND!! Having your order shipped Express Mail will give you tracking and more security for any lost or damaged packages.
Shipping:
Kitty's Loo® ships using the United States Postal Service (USPS) Priority Mail within the USA. When shipping internationally we use USPS First Class International. First Class International does not have insurance or Priority Mail tracking. Once the product leaves the USA, Kitty's Loo® is NOT responsible for any lost or damages that occur during shipment. Please keep this in mind before you place your order. We ship out within 24 hours of when your order is placed Monday through Friday and Saturday before 12:00. If your order is placed on Saturday afternoon it will be mailed out the following business day.
Payment:
We accept payment using Paypal and any major credit card.
Kitty's Loo® is committed to protect the privacy of individuals who visit this website. Any and all personal data, voluntarily given by the individual; email address, first and last name, billing and shipping address is used only to process your order. We will not sell or rent this information to anyone. We will only use your information to contact you to respond to you regarding your purchase and or reason you contacted us. We will not share your personal information to any third party, other than as necessary to fulfill your request, e.g. to ship an order.
Return policy In The United States:
We offer a 30 day money back guarantee from the date of purchase for sales Only in The United States. To be eligible for a refund or replacement, ALL items must be returned to us and in the same condition you received them and in the original packaging. You will be responsible for the shipping cost to return the product and or for a replacement. Once we receive your item we will first inspect the items and then notify you that we have received your return and we will refund you the amount of the sale of the product price ONLY and or minus use of any part of the product and a $3.00 restocking fee, immediately through your payment account.
Policy for International Sales:
**NO refunds on International Sales.** Since we ship First Class International, if your product is lost or damaged during shipping it is up to you, the customer, to file a claim with your delivery service. If the product never arrives, Kitty's Loo is NOT responsible and will NOT ISSUE A REFUND!! Having your order shipped Express Mail will give you tracking and more security for any lost or damaged packages.
Shipping:
Kitty's Loo® ships using the United States Postal Service (USPS) Priority Mail within the USA. When shipping internationally we use USPS First Class International. First Class International does not have insurance or Priority Mail tracking. Once the product leaves the USA, Kitty's Loo® is NOT responsible for any lost or damages that occur during shipment. Please keep this in mind before you place your order. We ship out within 24 hours of when your order is placed Monday through Friday and Saturday before 12:00. If your order is placed on Saturday afternoon it will be mailed out the following business day.
Payment:
We accept payment using Paypal and any major credit card.